Privacy Policy
Introduction
Welcome to https://rometourswithkids.com ("Website"), operated by Rome Tours with Kids ("we", "us", or "our").
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our Website or use our services.
By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Website.
Information We Collect
Information You Provide Directly
When you fill out forms on our Website (such as the contact form or the review form), we may collect the following personal data:
- Contact information: first name, last name, email address, phone number and country code
- Inquiry details: message content, preferred contact method (email or phone), referral source
- Tour preferences: selected tour, travel dates, number of participants, destination
- Company information: company name (if applicable, for corporate event requests)
- Review data: star rating, review text, country of origin
Information Collected Automatically
When you visit our Website, certain information is collected automatically:
- IP address: used for security verification (CAPTCHA) and fraud prevention
- Browser and device information: collected through standard web server logs
- Usage data: pages visited, search queries performed on the Website
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your inquiries: processing contact form submissions and booking requests
- To manage reviews: displaying approved tour reviews on our Website
- To send communications: confirmation emails, booking follow-ups, and responses to your messages
- To ensure security: verifying form submissions through CAPTCHA to prevent spam and abuse
- To improve our services: analyzing usage patterns to enhance the Website experience
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: when you submit a form, you explicitly consent to the processing of your data by accepting this Privacy Policy
- Legitimate interest: for security measures, fraud prevention, and Website improvement
- Contractual necessity: when processing is required to fulfill a booking request or respond to an inquiry
Data Storage and Third-Party Services
We use the following third-party services to operate our Website and process your data:
- Cloudflare (United States): website hosting, content delivery, and security services including CAPTCHA verification (Cloudflare Turnstile). Cloudflare may process your IP address and browsing data. Cloudflare Privacy Policy
- Supabase (United States): secure database hosting for storing contact form submissions, booking requests, and reviews. Supabase Privacy Policy
- Brevo (France): transactional email delivery for sending confirmation and notification emails. Brevo Privacy Policy
All third-party providers are selected for their compliance with applicable data protection regulations and maintain appropriate security measures.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy:
- Contact form submissions and booking requests: retained for the duration necessary to process your inquiry and for a reasonable period thereafter for follow-up purposes
- Reviews: retained for as long as they remain published on the Website, or until you request their removal
- Security logs: retained for a limited period as required for fraud prevention and security
Your Rights
Under applicable data protection laws, you have the following rights:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your personal data ("right to be forgotten")
- Restriction: request that we limit the processing of your data
- Data portability: request your data in a structured, machine-readable format
- Objection: object to the processing of your data based on legitimate interest
- Withdraw consent: withdraw your consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us at [email protected].
Cookies
Our Website does not use cookies for tracking or advertising purposes. Cloudflare may use strictly necessary cookies for security and performance (such as bot detection). These cookies do not track your browsing activity across other websites.
Children's Privacy
Our Website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at [email protected] so we can promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last modified" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rome Tours with Kids
Email: [email protected] Website: https://rometourswithkids.com
